Biting the Blog Bullet

Why I decided it was time to move my blog to its own space. . . . → Read More: Biting the Blog Bullet

Say "We Made a Mistake"

Confessing the obvious is good customer service and good for your business . . . → Read More: Say "We Made a Mistake"

5 Questions

5 questions for new clients that help me understand their vision for their web site . . . → Read More: 5 Questions

Dear Dell 2005: Love Means Never Having to Say You're Sorry

A journal of approaching [computer] death. . . . → Read More: Dear Dell 2005: Love Means Never Having to Say You're Sorry

Why Your 2002 Site Needs to be Redesigned

A look at a site designed in 2002 shows why you need to redesign your site periodically. . . . → Read More: Why Your 2002 Site Needs to be Redesigned