PostRocket to Shut Down

PostRocket LogoAnother company that has tried to help automate posting to Facebook, Twitter, and other social media platforms announced today that it’s quitting.

Postrocket is shutting down on August 15th.  This leaves HootSuite, Buffer, Sprout Social, Social Bro, and others in the field.  So, it’s not exactly like social media players won’t have any options.

But,  I had picked a favorite tool, learned it, and used it.  And, now it’s gone!

I found PostRocket affordable — something like $15/month for my purposes — and straight forward.  I had tried HootSuite on a free trial and found it very, very, very flexible. That translates to “A lot of work to learn and set up.”

But, I guess I am going back.  HootSuite is $10/month and other options for my size of business are several times more.

BTW, a good comparison of tools I found was this May, 2013 WordStream posting.

Finally, here’s the announcement from PostRocket <sniff>… notice how responsible they are to return any part of the monthly $10 that will be unused:

Hi Galen,

 

This is really disappointing to say, but I must inform you that PostRocket will be shutting down its products and services next Thursday, August 15th. Right off the bat, I’d like to ensure you that you will be refunded any remaining credits by filling this form out.

 

When we first started PostRocket, we wanted to not only help marketers like you succeed in Facebook marketing, but do so with an exceptional product and service to back it. We were never able to reach the high bar we set for ourselves. Our product had many issues and even through the down-time and bugs, you stuck with us and even became paying customers. We thank you for that.

 

We should and could have done much better in bringing you a reliable product that expanded as quickly as the landscape of Facebook marketing changed. You will be refunded any of your remaining prorated credits as of today 8/6/13 and will be able to continue using PostRocket to migrate your data or find another provider until 11:59PM PST 8/14/13, at which point all data will be erased and removed.

 

If you’re looking for an alternative service to migrate to after PostRocket, I *strongly* recommend using Facebook’s all new native Insights product. I would have never recommended using native with FB marketing, but their new product blows any other service out the water. They are rolling out this Insights product and you should expect to receive it in the next few weeks, if you don’t already have it.

 

Here’s the full link to the refund form: https://docs.google.com/forms/d/1g19Qb2P1DOb-_-X7Dl9fAy9570YGPsV252gkM3vs7A0/viewform

 

Again, thank you so much for being a PostRocket customer. We really do appreciate you believing in us. We wish we could have done better for you.

 

 

On behalf of the PostRocket team,

 

Tim

 

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